E-sign in store
2018-04-18
Increased efficiency thanks to Assently E-sign
Since DNA started to use Assently, they’ve cut their amount of printed papers with 36 000 per month. The solution saves both time and administration for employees in the stores and at the headquarters as the process to get a signed agreement is made digitally.
- Assently PoS saves time and reduces admin work
- Facilitates DNA employees daily work
- Improved customer experience during the purchasing process
- Copies of contract are distributed to all providers as well as the customer
To receive such apparent response from the customers in the stores show that we’re on the right track.
Vesa Savolainen
Director
Extremely few customers want a printed copy
When a purchase is made in a DNA store, the store personnel generates the agreement in their register, which is sent to a tablet in the store. The customer then reviews and signs it, which triggers an automated distribution of the agreement. One copy is sent to the customer and one is archived by provider.
Smooth is fast
Amongst all providers we looked at, Assently’s is definitely the most user-friendly option. DNA’s store personnel receive an extremely positive response from their customers: electronic signing is experienced as more smooth and enhances the experience in the store.
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